NETWORK STATUS

Garbled text to Spark mobile customers

Incident Report for Modica Group Limited

Resolved

Hi everyone - This afternoon between 2:45pm (NZT) and 4:45pm (NZT), some messages via our Omni platform directed to Spark mobile handsets were appearing on the handset as garbled text. This has been resolved now. If you continue to experience issues, please contact our support team by emailing support@modicagroup.com. Thank you for your continued patience.

Posted Nov 20, 2017 - 16:53 NZDT

This incident affected: Omni - Applications (Campaign Manager, Mobile Studio, Mobile Gateway (API), Two Factor Authentication, Email2SMS, Subscriptions, Web2SMS), Mobile Operators (New Zealand), and Support Desk.