Please note the issue only affected international SMS traffic to Altice Dominican Mobiles, local traffic from Dominican Republic businesses was not affected.
If you are experiencing any issues, please raise your query to us at support@modicagroup.com
We are pleased to inform you that local Dominican Republic SMS messages are flowing to Altice Dominicana normally without any delays since 00:00 UTC 04/05/2021
We will continue to monitor this traffic.
If you are still experiencing issues, please raise your query to us at support@modicagroup.com
Regards, Modica Support Team
Posted May 04, 2021 - 17:51 NZST
Investigating
We are currently unable to deliver International SMS messages to Altice Dominicana. We have contacted their support team who are working towards a resolution.
Local Dominican Republic SMS messages are flowing to Altice but with delays.
These issues with Altice started at approximately 0900 3/5/2021 UTC
Further updates will be posted as Altice progresses toward solving these issues.