The scheduled maintenance was completed as planned, users would not have been able to access web2sms for a 5 minute period between approx 23:02 and 23:07 NZST (11:02 - 11:07 UTC, 21:02-21:07 AEST)
We have completed all tests and Web2sms is working normally, scheduled messages set up prior to the work and scheduled to send after the work have gone out successfully also.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 22, 2021 - 23:00 NZST
Update
Please note, the date of the Maintenance Window for the Web2sms Database upgrade has been moved from Wednesday, September 15th to Wednesday, September 22nd at 23:00 NZST
Summary: Web2sms Database upgrade Omni system: Prod1 Maintenance Window: 1 hour Disruption period: approx. 5 minutes When: Wednesday, September 22nd 2021 at 23:00 NZST Wednesday, September 22nd at 21:00 AEST Wednesday, September 22nd at 11:00 UTC
Regards
Modica Support
Posted Sep 13, 2021 - 13:45 NZST
Scheduled
Dear Customer,
We’re carrying out some maintenance to our Web2SMS database ahead of key improvements we’re developing internally. The benefits of this work include improved security and performance.
Web2SMS users will be impacted for a short period of time, so we ask that you read the information below.
Summary: Web2sms Database upgrade Omni system: Prod1 Maintenance Window: 1 hour Disruption period: approx. 5 minutes When: Wednesday, September 22nd 2021 at 23:00 NZST Wednesday, September 22nd at 21:00 AEST Wednesday, September 22nd at 11:00 UTC
Impact: During the maintenance window, you can expect a 2-5 minutes disruption period. When trying to send a message, an error message may pop up on screen preventing you from sending. We encourage you to try again after 5 minutes or after the maintenance period.
If for any reason, we need to roll back the changes, you will be notified. Please reach out to our support team (support@modicagroup.com) if you are experiencing other system issues during this period.
Regards,
Modica Support Team
Posted Sep 10, 2021 - 14:34 NZST
This scheduled maintenance affected: Omni - Applications (Web2SMS).