All Systems Operational
Omni - Applications Operational
90 days ago
100.0 % uptime
Today
Campaign Manager Operational
Mobile Studio Operational
Mobile Gateway (API) Operational
Two Factor Authentication Operational
Email2SMS Operational
Subscriptions Operational
Web2SMS Operational
Middleware Customers (RedX to Omni) ? Operational
Sending Hours Operational
90 days ago
100.0 % uptime
Today
Mobile Operators Operational
Australia Operational
Dominican Republic Operational
New Zealand Operational
USA & Canada Operational
Rest of the World ? Operational
Paging Operational
Support Desk Operational
Single Sign On (SSO) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024
Resolved - We are pleased to inform customers that the issue with our Web2SMS 'old' inbox view is now fully resolved.

If you have switched to the new inbox view you can either continue to use it or switch back to the old view, if you do choose to switch back you will be asked your reason to reverting the old view, we'd appreciate any information you can share on why you prefer the old view so we can address any issues with the new inbox.

If you require further information, please contact our support team.

Regards,

Modica Support Team
support@modicagroup.com

Nov 12, 15:08 NZDT
Investigating - We are aware of an issue with our Web2SMS service. Customers using the old inbox view are seeing errors and the inbox does not load, if you are affected please use the 'New Inbox View' option on the right of the page.

If you are already using the latest version of the inbox you should be unaffected and need take no action.

We will notify you again once we have more information

Regards,
Modica Support Team
support@modicagroup.com

Nov 12, 14:42 NZDT
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.