All Systems Operational

Omni - Applications Operational
90 days ago
100.0 % uptime
Today
Campaign Manager Operational
Mobile Studio Operational
Mobile Gateway (API) Operational
Two Factor Authentication Operational
Email2SMS Operational
Subscriptions Operational
Web2SMS Operational
Middleware Customers (RedX to Omni) Operational
Payments Operational
Sending Hours Operational
90 days ago
100.0 % uptime
Today
Mobile Report Operational
90 days ago
100.0 % uptime
Today
Company Admin Operational
90 days ago
100.0 % uptime
Today
Mobile Operators Operational
Australia Operational
Dominican Republic Operational
New Zealand Operational
USA & Canada Operational
Rest of the World Operational
Paging Operational
Support Desk Operational
Single Sign On (SSO) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 4, 2026

No incidents reported today.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026
Resolved - This incident has been resolved.

If you have any troubles reach out to our support team.

Regards,
Modica Support Team
support@modicagroup.com

Jan 28, 18:57 NZDT
Monitoring - This incident has been resolved.

If you have any troubles reach out to our support team.

Regards,
Modica Support Team
support@modicagroup.com

Jan 28, 18:03 NZDT
Investigating - We are currently observing delivery issue to United States.

Incident Start Time: 2026-01-28 01:25 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

If you have any troubles during this incident reach out to our support team.

Regards,
Modica Support Team
support@modicagroup.com

Jan 28, 15:41 NZDT
Resolved - Nos complace informar que el inconveniente que impedía la entrega a clientes de VIVA ya fue resuelta. Los mensajes salientes están siendo reprocesados.
Continuaremos monitoreando el estado del procesamiento de mensajes por si se presenta alguna eventualidad.

Atentamente,
Equipo de Soporte de Modica
support@modicagroup.com

Jan 28, 10:25 NZDT
Identified - Buenos días,

Desde la madrugada de hoy, la empresa de telecomunicaciones Viva en la República Dominicana ha presentado intermitencias en su servicio. Nos encontramos en comunicación con ellos para dar seguimiento y lograr la pronta solución de esta situación.

Agradecemos su comprensión y paciencia mientras se restablece la normalidad.

Saludos cordiales,

Jan 28, 03:52 NZDT
Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.