All Systems Operational
Omni - Applications Operational
Campaign Manager Operational
Mobile Studio Operational
Mobile Gateway (API) Operational
Two Factor Authentication Operational
Competition Engine Operational
Email2SMS Operational
Subscriptions Operational
Voting and Polling Operational
Web2SMS Operational
Middleware Customers (RedX to Omni) ? Operational
Mobile Operators Operational
Australia Operational
Dominican Republic Operational
New Zealand Operational
USA & Canada Operational
Rest of the World ? Operational
Paging Operational
Support Desk Operational
Single Sign On (SSO) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 4, 2021

No incidents reported today.

Aug 3, 2021

No incidents reported.

Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021
Resolved - This incident was resolved.

Please note the issue only affected international SMS traffic to Altice Dominican Mobiles, local traffic from Dominican Republic businesses was not affected.

If you are experiencing any issues, please raise your query to us at support@modicagroup.com

Regards,

Modica Support Team
support@modicagroup.com
Jul 28, 12:38 NZST
Monitoring - We are pleased to inform you that local Dominican Republic SMS messages are flowing to Altice Dominicana normally without any delays since 00:00 UTC 04/05/2021

We will continue to monitor this traffic.

If you are still experiencing issues, please raise your query to us at support@modicagroup.com

Regards,
Modica Support Team
May 4, 17:51 NZST
Investigating - We are currently unable to deliver International SMS messages to Altice Dominicana. We have contacted their support team who are working towards a resolution.

Local Dominican Republic SMS messages are flowing to Altice but with delays.

These issues with Altice started at approximately 0900 3/5/2021 UTC

Further updates will be posted as Altice progresses toward solving these issues.

Regards,
Modica Support Team
support@modicagroup.com
May 4, 09:19 NZST
Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.