NETWORK STATUS

All Systems Operational

Omni - Applications Operational

Campaign Manager Operational

Mobile Studio Operational

Mobile Gateway (API) Operational

Two Factor Authentication Operational

Competition Engine Operational

Email2SMS Operational

Subscriptions Operational

Voting and Polling Operational

Web2SMS Operational

Middleware Customers (RedX to Omni) Operational

Mobile Operators Operational

Australia Operational

Dominican Republic Operational

New Zealand Operational

USA & Canada Operational

Rest of the World Operational

Paging Operational

Support Desk Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 15, 2020

No incidents reported today.

Jul 14, 2020

SMS delays over Vodafone NZ

Resolved - This incident has been resolved.
Jul 14, 17:00 NZST

Update - We are pleased to inform that Vodafone NZ have fixed their connectivity issues and all SMS messages are flowing normally.
Restoration was completed at 16:47 NZT (14 July 2020)

If you are still experiencing issues, please email to support@modicagroup.com
Jul 14, 17:00 NZST

Update - We are continuing to investigate this issue.
Jul 14, 16:50 NZST

Investigating - We have been informed by Vodafone NZ that messages over their network are experiencing delays in being delivered due to network connectivity issues. Delays began around 14:54 NZT (14 July 2020)

Vodafone NZ is investigating this matter but we do not have an ETA yet.
We will post another status update as soon as we hear back from Vodafone NZ

If any questions, please send an email to support@modicagroup.com
Jul 14, 16:33 NZST

Jul 13, 2020

No incidents reported.

Jul 12, 2020

No incidents reported.

Jul 11, 2020

No incidents reported.

Jul 10, 2020

No incidents reported.

Jul 9, 2020

No incidents reported.

Jul 8, 2020

No incidents reported.

Jul 7, 2020

No incidents reported.

Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.