All Systems Operational
Omni - Applications Operational
Campaign Manager Operational
Mobile Studio Operational
Mobile Gateway (API) Operational
Two Factor Authentication Operational
Competition Engine Operational
Email2SMS Operational
Subscriptions Operational
Voting and Polling Operational
Web2SMS Operational
Middleware Customers (RedX to Omni) ? Operational
Mobile Operators Operational
Australia Operational
Dominican Republic Operational
New Zealand Operational
USA & Canada Operational
Rest of the World ? Operational
Paging Operational
Support Desk Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Urgent Platform Maintenance Mar 29, 22:00-22:30 NZDT
Modica's engineers have identified a component of our Omni Platform that requires urgent maintenance.

On Sunday March 29 between 22:00 - 22:30 NZDT (09:00 - 09:30 UTC) we will be performing maintenance on our NZ platform that will interrupt all messaging APIs and applications for up to 5 minutes during the maintenance window.

During this maintenance window you may experience interruptions to some tabs and if running reports or trying to send SMS in our Omni Web UI. We expect any interruptions to be less than 5 minutes in time.

Our Australian based systems will not be affected.

If you require further information, please contact our support team.

Regards,
Modica Support Team
support@modicagroup.com
Posted on Mar 27, 14:11 NZDT
Past Incidents
Mar 28, 2020

No incidents reported today.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

No incidents reported.

Mar 19, 2020

No incidents reported.

Mar 18, 2020

No incidents reported.

Mar 17, 2020

No incidents reported.

Mar 16, 2020

No incidents reported.

Mar 15, 2020

No incidents reported.

Mar 14, 2020
Resolved - Upon further investigation alongside our network provider we have concluded that the impact was less than originally thought. There was only a partial international connectivity problem upstream from us during the outage window.
Mar 14, 14:14 NZDT
Monitoring - Between 10:21 and 10:29 NZDT (21:21 and 21:29 UTC) we experienced an interruption in upstream network connectivity. We are currently in contact with our network provider to gain an understanding of what occurred. Our apologies for the interruption in service.
Mar 13, 10:48 NZDT