Resolved -
This evening's disruption to service was part of planned work by One NZ. No further disruption to service is now expected. We will continue to monitor our One NZ service.
Jan 15, 23:14 NZDT
Identified -
We are were experiencing issues delivering messages to One NZ. We have contacted their support team who are working towards a resolution. Messages to One NZ customers were queued within OMNI and these have been reprocessed automatically. Connectivity issues started at approximately 22:23 NZT (09:23 UTC), but recovered at approximately 22:39 NZT (09:39 UTC).
Resolved -
This incident has been resolved.
Jan 10, 18:00 NZDT
Monitoring -
The connection has been reestablished and we can see traffic flowing as normal.
We will conintnue to monitor connection health.
Jan 10, 17:29 NZDT
Investigating -
We are currently experiencing issue delivering messages to Dominican Republic - Claro. We have contacted their support team who are working towards a resolution. Messages to Dominican Republic - Claro customers will be queued within OMNI and these will be reprocessed automatically. Connectivity issues started at approximately 12:45 NZT (23:45 UTC).