All Systems Operational
Omni - Applications Operational
Campaign Manager Operational
Mobile Studio Operational
Mobile Gateway (API) Operational
Two Factor Authentication Operational
Competition Engine Operational
Email2SMS Operational
Subscriptions Operational
Voting and Polling Operational
Web2SMS Operational
Middleware Customers (RedX to Omni) ? Operational
Mobile Operators Operational
Australia Operational
Dominican Republic Operational
New Zealand Operational
USA & Canada Operational
Rest of the World ? Operational
Paging Operational
Support Desk Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 27, 2021

No incidents reported today.

Jan 26, 2021

No incidents reported.

Jan 25, 2021

No incidents reported.

Jan 24, 2021

No incidents reported.

Jan 23, 2021

No incidents reported.

Jan 22, 2021

No incidents reported.

Jan 21, 2021

No incidents reported.

Jan 20, 2021

No incidents reported.

Jan 19, 2021
Completed - The scheduled maintenance has been completed.
Jan 19, 22:10 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 22:00 NZDT
Scheduled - We will be performing maintenance on our ticketing system at 22:00 NZDT Tuesday 19/1/2020 (09:00 UTC)
The maintenance is expected to take about 1 hour, if there are any issues we will roll back the change and return to the existing environment within 4 hours.

During this time emails into support@modicagroup.com will not reach our ticketing system but will queue on the Mail Server. The emails will be processed by our ticketing system once the maintenance is complete, so the automated 'Your support ticket ID is' responses will be delayed until the maintenance completes.

Support tickets will be responded to in NZ business hours on Wednesday as normal.

As always for any out of hours issues requiring urgent attention please phone us on +64 4 498 6000

Regards,

Modica Support Team
support@modicagroup.com
Jan 19, 17:29 NZDT
Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.