All Systems Operational

Uptime over the past 90 days. View historical uptime.
Omni - Applications Operational
90 days ago
100.0 % uptime
Today
Campaign Manager Operational
Mobile Studio Operational
Mobile Gateway (API) Operational
Two Factor Authentication Operational
Email2SMS Operational
Subscriptions Operational
Web2SMS Operational
Middleware Customers (RedX to Omni) Operational
Payments Operational
Sending Hours Operational
90 days ago
100.0 % uptime
Today
Mobile Report Operational
90 days ago
100.0 % uptime
Today
Company Admin Operational
90 days ago
100.0 % uptime
Today
Mobile Operators Operational
Australia Operational
Dominican Republic Operational
New Zealand Operational
USA & Canada Operational
Rest of the World Operational
Paging Operational
Support Desk Operational
Single Sign On (SSO) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Upgrade for api.modicagroup.com Jun 10, 2026 10:00-11:00 NZST

On 10 June 2026, we will be upgrading the resilience of api.modicagroup.com to improve failover capability and reduce potential service disruption.
As part of this change, api.modicagroup.com will resolve to multiple IP addresses within the subnet 202.160.117.0/28, with automatic failover managed via DNS.

Customer Action Required
To ensure uninterrupted service, customers must:
- Allow outbound access to the subnet: 202.160.117.0/28
- Connect using the domain name: api.modicagroup.com
- Avoid configuring connections to specific IP addresses, as this may prevent failover from functioning correctly

Customers already using api.modicagroup.com and allowing the 202.160.117.0/28 subnet should not need to make any changes.
Posted on May 11, 2026 - 14:11 NZST

Upcoming TLS certificate renewal for Modica API services Jun 10, 2026 22:00-23:00 NZST

Modica is renewing the TLS certificate used by our API services on api.modicagroup.com. For almost all customers, no action is needed and there will be no interruption to service.

This notice is intended for technical teams responsible for managing systems that connect to Modica services.

This change is expected to take place Wednesday 10 June 2026 at 22:00 NZST (UTC+12).

Most integrations connect using standard, up-to-date TLS settings and will continue to work without any change.

Action may be required only if your integration pins the Modica leaf certificate, validates a fixed certificate fingerprint, or uses a restricted custom trust store.

The renewed certificate will continue to be issued via Sectigo, and the intermediate CA certificate is not changing for this renewal.

Please review the certificate details in our documentation if your integration relies on manually stored certificates or custom trust configuration:

https://omni.modicagroup.com/docs/en/integrations/api-documentation/ssl-certificates/

If you have any questions about how this affects your integration, please contact support.

We will update this notice once the certificate renewal has been completed.
Posted on Jun 03, 2026 - 14:06 NZST
Jun 6, 2026

No incidents reported today.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

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