NETWORK STATUS

All Systems Operational

Omni - Applications Operational

Campaign Manager Operational

Mobile Studio Operational

Mobile Gateway (API) Operational

Two Factor Authentication Operational

Competition Engine Operational

Email2SMS Operational

Subscriptions Operational

Voting and Polling Operational

Web2SMS Operational

Middleware Customers (RedX to Omni) Operational

Mobile Operators Operational

Australia Operational

Dominican Republic Operational

New Zealand Operational

USA & Canada Operational

Rest of the World Operational

Paging Operational

Support Desk Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Urgent Platform Maintenance Mar 29, 22:00-22:30 NZDT

Modica's engineers have identified a component of our Omni Platform that requires urgent maintenance.

On Sunday March 29 between 22:00 - 22:30 NZDT (09:00 - 09:30 UTC) we will be performing maintenance on our NZ platform that will interrupt all messaging APIs and applications for up to 5 minutes during the maintenance window.

During this maintenance window you may experience interruptions to some tabs and if running reports or trying to send SMS in our Omni Web UI. We expect any interruptions to be less than 5 minutes in time.

Our Australian based systems will not be affected.

If you require further information, please contact our support team.

Regards,
Modica Support Team
support@modicagroup.com
Posted on Mar 27, 14:11 NZDT

Past Incidents

Mar 28, 2020

No incidents reported today.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

No incidents reported.

Mar 19, 2020

No incidents reported.

Mar 18, 2020

No incidents reported.

Mar 17, 2020

No incidents reported.

Mar 16, 2020

No incidents reported.

Mar 15, 2020

No incidents reported.

Mar 14, 2020

Connectivity Issue

Resolved - Upon further investigation alongside our network provider we have concluded that the impact was less than originally thought. There was only a partial international connectivity problem upstream from us during the outage window.
Mar 14, 14:14 NZDT

Monitoring - Between 10:21 and 10:29 NZDT (21:21 and 21:29 UTC) we experienced an interruption in upstream network connectivity. We are currently in contact with our network provider to gain an understanding of what occurred. Our apologies for the interruption in service.
Mar 13, 10:48 NZDT