NETWORK STATUS

Update - We are continuing to monitor the messages on Altice Dominicana (Orange Dominicana) so far they are being delivered however their network still experiencing issues, Incident will be marked resolved when Altice network is fully operational.

Regards,
Modica Support Team
support@modicagroup.com
Mar 30, 04:59 NZDT

Update - Altice Dominicana (Orange DR) is restoring services so far voice and data are restored for some users, official information is that they are working and testing systems, we are waiting for their tech team to provide further information on the ongoing process.

We will keep monitoring the situation. We will update in a few hours if the situation changes or more information comes to hand.
Mar 29, 14:11 NZDT

Update - Altice Dominicana (Orange DR) still have a major outage, official information is that they are testing systems, their website is up and some phones have service but for the most part, their platform is still down, we are waiting for their tech team to provide further information on the issue.

We will keep monitoring the situation. We will update in a few hours if the situation changes or more information comes to hand.

Regards,
Modica Support Team
support@modicagroup.com
Mar 29, 08:09 NZDT

Update - We are still experiencing issues delivering messages to Altice Dominicana (Orange DR) in the Dominican Republic.

We have tried to contact their support team without success, currently there is no official time frame for resolution. We continue to monitor the situation closely, we will update this page again in a few hours or when we have an update from Altice.

Seguimos experimentando problemas para entregar los mensajes atravez de Altice Dominicana en la Republica Dominicana.

Hemos intentado contactar al equipo de soportorte sin exito por el momento, por ahora no hay un tiempo estimado de solucion. Nos mantendremos monitoreando la situacion, reportaremos de nuevo en algunas horas o cuando escuchemos de Altice.

Regards,
Modica Support Team
support@modicagroup.com
Mar 29, 02:08 NZDT

Update - We are now able to connect to Altice Dominicana (Orange DR) however their systems are currently rejecting all messages.

We will continue to monitor and update again soon.

Regards,
Modica Support Team
support@modicagroup.com
Mar 28, 13:13 NZDT

Update - We are still waiting on Orange that still having problems haven't been able to get in contact with them, will keep monitoring the situation.
Mar 28, 12:43 NZDT

Update - We are still trying to get in contact with orange NOC without success, the issue with the platform not identified, will keep track of the situation.


Regards,
Modica Support Team
support@modicagroup.com
Mar 28, 04:03 NZDT

Update - At this Moment Orange is experiencing a massive service outage in the country contact with their NOC is not possible, we will keep track of the situation and update as needed.
Mar 28, 01:54 NZDT

Update - Altice Dominicana (Orange DR) appear to be having a major outage, we are unable to reach them via landline or mobile and their webpage is currently down. We are monitoring our connection to them and will continue to attempt to make contact via all communication channels.

We will update again soon,

Regards,
Modica Support Team
support@modicagroup.com
Mar 28, 00:23 NZDT