All Systems Operational

Uptime over the past 90 days. View historical uptime.
Omni - Applications Operational
Campaign Manager Operational
Mobile Studio Operational
Mobile Gateway (API) Operational
Two Factor Authentication Operational
Email2SMS Operational
Subscriptions Operational
Web2SMS Operational
Middleware Customers (RedX to Omni) Operational
Payments Operational
Sending Hours Operational
Mobile Report Operational
Company Admin Operational
Mobile Operators Operational
Australia Operational
Dominican Republic Operational
New Zealand Operational
USA & Canada Operational
Rest of the World Operational
Paging Operational
Support Desk Operational
Single Sign On (SSO) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 28, 2026

No incidents reported today.

Oct 27, 2026

International messaging connectivity issue (messages New Zealand, Australia, Dominican Republic, and North America are not affected)
Resolved - This has been resolved and there have been no further issues with delivery.

The outage affected messaging from approximately 01:42 27/10/2026 NZDT (12:42 26/10/2026 UTC) to 03:53 27/10/2026 NZDT (14:53 26/10/2026 UTC)

Regards,
Modica Support Team
support@modicagroup.com
Oct 27, 05:40 NZDT
Monitoring - The issue has been identified and resolved by our partner. Queued messages will now have been sent and we will continue to monitor for any further disruption.
Oct 27, 05:08 NZDT
Identified - The issue has been identified by our partner's support team and they are working towards resolution. We do not have an ETA for resolution. Messages to International mobile numbers will be queued within OMNI and these will be reprocessed automatically.
Oct 27, 04:12 NZDT
Investigating - We are currently experiencing issue delivering messages to many international destinations. We have contacted our connectivity partner's support team who are working towards a resolution. Messages to International mobile numbers will be queued within OMNI and these will be reprocessed automatically.

Connectivity issues started at approximately 01:42 27/10/2026 NZDT (12:42 26/10/2026 UTC).

We will post again as soon as we have more information.

Regards,
Modica Support Team
support@modicagroup.com
Oct 27, 02:39 NZDT

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

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