NETWORK STATUS

SMS delays over Vodafone NZ

Incident Report for Modica Group Limited

Resolved

This incident has been resolved.

Posted Jul 14, 2020 - 17:00 NZST

Update

We are pleased to inform that Vodafone NZ have fixed their connectivity issues and all SMS messages are flowing normally.
Restoration was completed at 16:47 NZT (14 July 2020)

If you are still experiencing issues, please email to support@modicagroup.com

Posted Jul 14, 2020 - 17:00 NZST

Update

We are continuing to investigate this issue.

Posted Jul 14, 2020 - 16:50 NZST

Investigating

We have been informed by Vodafone NZ that messages over their network are experiencing delays in being delivered due to network connectivity issues. Delays began around 14:54 NZT (14 July 2020)

Vodafone NZ is investigating this matter but we do not have an ETA yet.
We will post another status update as soon as we hear back from Vodafone NZ

If any questions, please send an email to support@modicagroup.com

Posted Jul 14, 2020 - 16:33 NZST

This incident affected: Mobile Operators (New Zealand).