NETWORK STATUS

Altice - Dominican Republic - connectivity outage

Incident Report for Modica Group Limited

Resolved

We are happy to inform that Altice Dominicana is back online however, we will continue to monitor the operator throughout the day.

Regards,
Modica Support Team
support@modicagroup.com

Posted Nov 28, 2020 - 04:45 NZDT

Update

Altice continues to investigate. We continue to follow up with their support team for an update. We hope to have an informative update for you soon. Thank you for your continued patience.

A further update will be posted in the next 30mins.

Regards,
Modica Support Team
support@modicagroup.com

Posted Nov 28, 2020 - 02:26 NZDT

Investigating

We are currently experiencing issue delivering messages to Altice - Dominican Republic. We are contacting their support team. Messages to Altice DR customers will be queued within OMNI and these will be reprocessed automatically. Connectivity issues started at approximately 19:51 NZDT (06:51 UTC).

A further update will be posted when we get more information from Atlice.

Regards,
Modica Support Team
support@modicagroup.com

Posted Nov 27, 2020 - 22:56 NZDT

This incident affected: Mobile Operators (Dominican Republic).