One NZ delayed delivery due to maintenance

Incident Report for Modica Group Limited

Resolved

On Tuesday Night NZDT One NZ (formerly known as Vodafone NZ) carried out planned maintenance which caused outbound messages to queue within their systems.

Modica was able to submit all messages to One NZ throughout the incident, Delivery receipts (DLRs) were not returned until the message queues in One NZ's systems cleared at 00:16 NZDT

Outbound Messages to One NZ mobiles sent during the incident period were delayed until One NZ resolved the issue at 00:16 NZDT

Incident Start Time: 2024-10-22 23:32 NZDT 2024-10-22 10:32 UTC
Incident End Time: 2024-10-23 00:16 NZDT 2024-10-22 11:16 UTC

Regards

Modica Support Team
Posted Oct 22, 2024 - 23:32 NZDT