SMS and paging issues for Spark and Skinny
Incident Report for Modica Group Limited
We are pleased to share that the issue preventing delivery to Spark and Skinny customers was resolved at 18:50 NZT (06:50 UTC). The start time of the issue was 18:30 NZT (06:30 UTC) - a total downtime of 20 minutes.

We will continue to monitor SMS and paging services and hope to provide a final incident report about the outage within three business days.

If you require further investigation, please contact our support team. Thank you for your patience.

Modica Support Team
Posted May 30, 2019 - 19:52 NZST
A fix has been implemented and functionality has returned back to normal. We are currently monitoring our system closely.
Posted May 30, 2019 - 19:00 NZST
We are currently experiencing issues relating to Spark and Skinny SMS and Paging services starting 6:30pm (NZST). We are investigating and will update within the next 30 minutes.
Posted May 30, 2019 - 18:50 NZST
This incident affected: Mobile Operators (New Zealand).