We are pleased to share that the issue preventing delivery to Spark and Skinny customers was resolved at 18:50 NZT (06:50 UTC). The start time of the issue was 18:30 NZT (06:30 UTC) - a total downtime of 20 minutes.
We will continue to monitor SMS and paging services and hope to provide a final incident report about the outage within three business days.
If you require further investigation, please contact our support team. Thank you for your patience.
A fix has been implemented and functionality has returned back to normal. We are currently monitoring our system closely.
Posted May 30, 2019 - 19:00 NZST
Investigating
We are currently experiencing issues relating to Spark and Skinny SMS and Paging services starting 6:30pm (NZST). We are investigating and will update within the next 30 minutes.
Posted May 30, 2019 - 18:50 NZST
This incident affected: Mobile Operators (New Zealand).