SMS traffic to Spark and Skinny has continued to go through normally after the early morning connectivity outage, we are now marking this incident as resolved.
The outage started at 05:11 NZDT and resolved at 06:24 NZDT
If you require further investigation, please contact our support team. Thank you for your patience.
We are pleased to share that we are again seeing successful connection to Spark and Skinny.
Any messages that had been queuing within Omni have now been submitted to the Carrier for delivery.
The outage started at 05:11 NZDT and resolved at 06:24 NZDT
We will continue to monitor the connection until we have seen continued connectivity and message delivery for an extended period, we will update you again when we have more information about this morning's connectivity issue and to resolve this status page.
If you require further investigation, please contact our support team. Thank you for your patience.
We are currently experiencing issue delivering messages to Spark and Skinny NZ. We have contacted their support team who are working towards a resolution. Messages to Spark/Skinny customers will be queued within OMNI and these will be reprocessed automatically or if queued for more than 40 minutes the message will move to Frozen and will need to be resent if still required.
Connectivity issues started at approximately 05:11 NZDT (04:11 UTC).
A further update will be posted within the next hour or as soon as we have an update from Spark/Skinny