NETWORK STATUS

Dominican Republic - Claro connectivity outage

Incident Report for Modica Group Limited

Resolved

The connection was reestablished at and we can see traffic flowing as normal since 13:28 NZDT (00:27 UTC)

Messages that had been queuing within our systems have cleared.

Regards,
Modica Support Team
support@modicagroup.com

Posted Feb 07, 2025 - 14:49 NZDT

Investigating

We are currently experiencing issues delivering messages to Claro mobiles in the Dominican Republic. We have contacted their support team who are working towards a resolution. Messages to Dominican Republic - Claro customers will be queued within OMNI and will be reprocessed automatically. Connectivity issues started at approximately 12:19 NZT (23:19 UTC).

Regards,
Modica Support Team
support@modicagroup.com

Posted Feb 07, 2025 - 12:49 NZDT

This incident affected: Mobile Operators (Dominican Republic).