Campaign Manager issue with uploading csvs

Incident Report for Modica Group Limited

Resolved

We are pleased to inform customers that the csv upload issue affecting Campaign Manager has been resolved.

Users can once again upload csv's to create new Lists in Campaign Manager in the Lists tab or when creating a quick campaign.

If you require further information, please contact our support team.

Regards,
Modica Support Team
support@modicagroup.com
Posted Dec 12, 2024 - 14:34 NZDT

Identified

Our technical teams have been investigating the issue, and we believe we have identified the cause and are working to resolve it.

A further update will be posted within 30 minutes.

Regards,
Modica Support Team
support@modicagroup.com
Posted Dec 12, 2024 - 14:05 NZDT

Investigating

We are aware of an issue with our Campaign Manager service. Customers are currently unable to upload new lists via the csv upload option, existing lists can still be used to create a new campaign.

We are investigating and a further update will be posted in 30 minutes.

Regards,
Modica Support Team
support@modicagroup.com
Posted Dec 12, 2024 - 13:33 NZDT
This incident affected: Omni - Applications (Campaign Manager).
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