NETWORK STATUS

Campaign Manager data not viewable

Incident Report for Modica Group Limited

Resolved

We are pleased to inform customers that after further monitoring, we can confirm that user data is available in Campaign Manager, and there have been no further reports of this issue. Our development team reverted the change to Campaign Manager, and the data was made available at 17:09 (NZDT).

If you continue to experience issues - please contact our support team.

Regards,
Modica Support Team
support@modicagroup.com

Posted Oct 19, 2023 - 18:41 NZDT

Monitoring

Between 16:23 and 17:09 (NZDT) Campaign Manager was unable to display user data. A change was made that affected the visibility of data to users, the data was not removed or altered.

At 17:09 (NZDT) our development team reverted the change to Campaign Manager and the data is now available. We are currently monitoring to ensure availability.

If you are experiencing any issues please contact as via support@modicagroup.com.

Kind regards,
Modica Support Team

Posted Oct 19, 2023 - 17:26 NZDT

This incident affected: Omni - Applications (Campaign Manager).