We are happy to now mark this issue as resolved, our monitoring has shown that all messaging continued to flow normally since full service was restored at 16:44 NZDT this afternoon.
Messages on affected transports first started queuing at 15:02 NZDT (02:02 UTC) all queues cleared and messaging returned to normal for the affected transports at 16:44 NZDT (03:44 UTC)
Outbound MT messaging was not affected by the issue. Some inbound MO messages were queued and then delivered with a delay.
We will continue to investigate the root cause(s) of todays issue.
Please note that work is already scheduled for tomorrow night (NZ time) to improve the resiliency of our platform this work will also increase the capacity of todays affected services.
If you require further investigation, please contact our support team. Thank you for your patience.
Modica Support Teamsupport@modicagroup.com