Delay in receiving DLRs (Delivery Receipts) Australia

Incident Report for Modica Group Limited

Resolved

DLRs (Delivery Receipts) have been returned normally since the last update.

If you require further information, please contact our support team.

Regards,
Modica Support Team
support@modicagroup.com
Posted Mar 22, 2023 - 09:28 NZDT

Monitoring

DLRs are no longer delayed at the carrier with queued DLRs being processed.

Regards,
Modica Support Team
support@modicagroup.com
Posted Mar 22, 2023 - 05:00 NZDT

Investigating

We are currently seeing a delay in receiving DLRs (Delivery Receipts) from the carrier.

We have raised a support case with the carrier to investigate.

Regards,
Modica Support Team
support@modicagroup.com
Posted Mar 22, 2023 - 03:10 NZDT
This incident affected: Mobile Operators (Australia) and Omni - Applications (Campaign Manager, Mobile Studio, Mobile Gateway (API), Two Factor Authentication, Email2SMS, Subscriptions, Web2SMS, Middleware Customers (RedX to Omni)).