NETWORK STATUS

SMS and paging issues for Spark and Skinny

Incident Report for Modica Group Limited

Resolved

We are pleased to share that the issue preventing delivery to Spark and Skinny customers was resolved at 18:50 NZT (06:50 UTC). The start time of the issue was 18:30 NZT (06:30 UTC) - a total downtime of 20 minutes.

We will continue to monitor SMS and paging services and hope to provide a final incident report about the outage within three business days.

If you require further investigation, please contact our support team. Thank you for your patience.

Regards,
Modica Support Team
support@modicagroup.com

Posted May 30, 2019 - 20:43 NZST

This incident affected: Mobile Operators (New Zealand).